Terms & Conditions

TERMS & CONDITIONS

Any use by you of our website is conditional on your acceptance of these Terms & Conditions and our Privacy Policy. We may change these Terms & Conditions without notification and therefore it is up to the customer to check for any possible changes. Your continued use of our website means that you have accepted these Terms & Conditions and the Privacy Policy.

COMPANY DETAILS

This website is owned and operated by Iman Boutique, London.

CONTRACT FOR SALE

The advertising of products on this site is an 'invitation to treat'. You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time you will complete an authorisation for us to recover, through your credit/debit card or PayPal, payments due to us. This means that your order is an offer, not a contract of sale between you and Iman Boutique, so prices and stock availability will not be contractually confirmed. For the avoidance of doubt, the 'order confirmation' email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.

These Terms & Conditions cannot be varied except by changes made by Iman Boutique on the site, which we may make from time to time. In particular, nothing said by any representative of Iman Boutique will operate as a variation to these Terms & Conditions or constitute a legal representation on behalf of them.

RESTRICTIONS

There may be specific exclusions relating to individual items or restrictions on certain items dependant on the country of export.

PRICING

All online orders will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate, but exclude postage and packaging. Prices quoted on the website are indicative only and are subject to change. Prices on the website may differ from those in Iman Boutique social media accounts.

STITCHING POLICY

Stitched products will be prepared within 3 weeks (excluding delivery period/time). Colours and designs may vary slightly. Full payment must be paid at the time of ordering. Size must be provided at the time of ordering; after which there can be no changes to sizes.

ERRORS & OMISSIONS

While every care is taken to ensure that all information on this website is correct, there may still be errors or omissions. If you find an error or omission please let us know by emailing customerservices@imanboutique.com and we will correct it as soon as possible after verification.

We strive to represent our products as accurately as possible, but the colour of the item you receive may differ slightly from the colour in the photography.

We apologise for any inconvenience that may be caused, but we cannot always offer the exact described product at the specified price, if errors and/or omissions are present. In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale.

RECEIPT OF ORDER

Iman Boutique must receive payment in full for your order before it can be accepted.

We can accept orders for items on a pre-order basis, however delivery periods will vary. In exceptional circumstances, if we are not able to fulfil an order we have accepted, you will be refunded with the price paid through the original method of payment and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.
 
If for any reason you want to cancel your order, you must keep in mind that cancellation of order will only be accepted within 48 hours of placing an order. After this period of time, we will not be able to cancel your order.

Iman Boutique reserves the right to refuse to supply any person for whatever reason.
 
DISCLAIMER

Iman Boutique makes every effort to keep the site up-to-date but cannot guarantee that this site and its content is completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused. Iman Boutique's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Iman Boutique to the customer, together with any postage costs incurred. Iman Boutique shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.

CONDITION OF GOODS

Iman Boutique makes every effort to deliver items in a pristine condition, however items that are heavily embroidered with sequins and gems etc may be subject to some loss. This is in no way reflective in the handling of stock by Iman Boutique.
 
Iman Boutique makes every effort to display the products as accurately as possible. However, due to photography and lighting, there may be some slight variation in colour. Iman Boutique ensures that all description regarding the product will be to the best of our knowledge however for illustration purposes, there may be slight variation in the outfits shown online.

COPYRIGHT & OTHER RIGHTS

The website and all text, images, information, photographs contained within it, are owned by or licensed to Iman Boutique. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of Iman Boutique.

The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content, unless you have the express written permission of Iman Boutique.
 
SECURITY POLICY

Iman Boutique's Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS). It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

So when buying through Iman Boutique's website, customers can be sure that they are completely protected.