FREQUENTLY ASKED QUESTIONS
WHAT ARE SEMI-STITCHED DRESSES?
Semi-stitched dresses come at a standard size of 42/44 with an approx length of 53" which will need to be tailored down to the size/measurements you require by the/your seamstress. The main dress is made with the neck complete and sleeves attached but unsewn in order for you to do the above. Lining is included as well as material for the salwar. The dupatta also comes complete.
I WANT MY DRESS STITCHED?
We offer a standard tailoring service for £20 (unless stated otherwise).
For bespoke made to measure the service is £30. Please email firstname.lastname@example.org for the made to measure form if opting for this.
You will find our measurement chart under the "Measurement Chart" section.
Please take a look and select your size.
Please focus more on the CHEST SIZE for a better fitting.
The length of the dress will be vary depending on each dress design.
WHAT IS THE RETURNS POLICY?
We offer an exchange only policy for semi-stitched dresses for items of the same value or more.
Stitched dresses, sale and dresses sold under promotion are exempt from any refund or exchange.
Semi-stitched outfits should be returned within 7 working days of receiving your order. Please ensure the outfit you are returning is in its original condition and packaging the item bag(s) the item arrived in.
Postage and packaging costs will not be refunded. Please return via recorded delivery as we will not be able to exchange an item if the original order has been misplaced.
When exchanging an item, please ensure you enclose a note with the package stating your name, email address, invoice number and the item you would like to exchange to. Exchanges will take an additional processing timescale to process after receiving the original order. If exchanging, you will be sent an invoice for postage charges. Exchanged item will only be dispatched once the postage fee has been paid.
If for any reason you want to cancel your order, you must keep in mind that cancellation of order will only be accepted within 48 hours of placing an order. After this period of time, we will not be able to cancel your order.