How long does it take to process my order?

Orders are processed within 1–2 business days. We ship Monday through Saturday, excluding U.S. holidays.
How long does shipping take?

Once shipped, orders typically arrive within 3–7 business daysvia USPS.
How much is shipping?

We offer aflat rate shipping fee of $10.
Do you offer expedited shipping?

Yes. You may select USPS Express Overnight or UPS Next Day Air at checkout for guaranteed delivery. Expedited rates are calculated based on package weight.
Will I receive tracking information?

Yes. Once your order ships, a tracking number will be sent to the email address provided at checkout.
Do you offer refunds?

No, we do not offer refunds. However, we are happy to assist with exchanges when eligible.
Are sale items eligible for return or exchange?

All sale items — including items purchased with a discount — are final sale and cannot be returned or exchanged.
How do I request an exchange?

Please email info@imanboutique.com with:

  • Your order number
  • The item you received
  • The item and size you would like in exchange
How long do I have to send my item back?

Items must be shipped back within 7 days of receiving your order.
What condition must my item be in?

Items must be:

  • Unworn
  • Unwashed
  • In original condition
  • With all tags attached
Who pays for return shipping?

Customers are responsible for return shipping costs.
What if my item is returned worn or damaged?

If an item shows signs of wear, damage, or is missing original packaging, a deduction in value may apply.
What if my return is lost in transit?

We recommend using a tracked shipping service. Iman Boutique is not responsible for items lost during return shipping.
When will my exchange be processed?

Once your item is received and inspected, your exchange will be processed.